Refund Policy

Thank you for shopping with us! We strive to ensure your satisfaction. Please read our refund policy carefully before making a purchase.

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1. Refund Eligibility

• Time Frame: Refunds are available within 30 days from the date of delivery.

• Conditions: To qualify for a refund, the following conditions must be met:

  • The item is damaged, defective, or incorrect.

  • The item has not been used or altered.

  • You provide photo evidence clearly showing the issue.

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2. How to Request a Refund

1. Contact Us with your order number.

2. Provide Evidence: Attach clear photos of the product showing the issue.

3. Describe the Issue: Include a brief description of the problem.

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3. Photo Evidence Requirement

• Photos must clearly show:

  • The defect or damage.

  • Any identifying markings or labels.

  • The overall condition of the product.

• Photos should be high-resolution and well-lit.

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4. Processing Your Refund

• Once your claim and evidence are reviewed and approved, we will process your refund within 7-10 business days.

• Refunds will be issued to the original payment method.

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5. Non-Refundable Items

• Items that have been used or tampered with.

• Items damaged due to misuse or mishandling.